How long does it take to get FlashLine access?
While access to KSUview is immediate upon the student's identification and authorization, access to FlashLine is a longer process. Most people will receive their FlashLine credentials in 24-48 hours.
My student told me I was going to get a FlashLine account. What is it and why do I want it?
People who have a closer relationship to the student (Parent, guardian, spouse, partner) and to °µÍø½ûÇø will gain access to our university portal called FlashLine. With access to FlashLine, you will not only be able to access the information your student authorized through KSUview, but you will also receive university information that, through research, people have expressed interest in seeing.
How does a student give me FERPA release authorization so that I can contact and discuss my student’s information with an university official?
A student can easily grant a person FERPA release authorization in FlashLine. The link to grant FERPA release authorization can be found in FlashLine within Student/Resources/Requests and Authorizations.
What do I have to do to be able to contact and ask questions to someone at °µÍø½ûÇø about my student’s information in KSUview?
KSUview is a product that is controlled by the student as to who they identify to view information and what information a designee can view. VIEW is the key word. To be able to ask questions about this information that you can view with an official at °µÍø½ûÇø, your student needs to give you FERPA release authorization.
Why can I not see what I expected to see on the list in KSUview?
The student is in control of what is authorized for you. Ask your student to email you the list of authorizations set up for you. If you are expecting to see something else, you need to discuss your need with your student.
I used to be able to see the information, now I can't…. what happened?
The student is in control of the information that you can view. If you can no longer see an item, please contact the student.
How can I find out what my student has authorized me to see?
The student can easily email you a list of your authorizations. Ask your student to go to KSUview, and select your name from the list of designees. The student then selects the authorization page and clicks on the icon Send Email to Designee. An email will be generated to you with the list of items your student has authorized you to see.
Why am I getting an error message when I look at my student's information?
Cookies are set when a person is accessing KSUview. It is very important that when you are finished you completely close the browser. This will release the cookies so that if you then access KSUview again, you will not see the error message.
On the profile page, I am asked for a state and zip code but I do not have one. What do I do?
It has been brought to the vendor's attention that international addresses were not properly addressed. Until this is fixed, please enter "Ohio" as the state and "99999" as the zipcode.