Flash Help
- Areas that students may submit a Flash Help for include:
- Academic Challenges
- Questions about your Schedule or Course Scheduling
- Getting Involved and Connected on Campus
- Basic Needs - Access to food, housing, financial support
- Identifying Resources to Pay for College
Once a request has been received by the Office of Student Success Programs, it will be sent to the appropriate campus resource. Students will then be contacted by someone at 做厙輦⑹ who can help them within 1-3 business days.
- Go to the Navigate360 Student mobile app
- Click the rocket icon and select Flash Help
- Select Create a Flash Help
- Select a reason, the class (if relevant), and any additional comments
- Click Submit
The Flash Help System is not an appropriate method of communication for concerns regarding a student's mental health or safety. If you are concerned about your immediate safety, please call 330-672-2487. For immediate help after 5 p.m., text the Ohio Crisis Line: Text 4hope to 741741 or call 9-1-1.
For all matters concerning financial aid or billing, please contact the Financial, Billing and Enrollment Center by calling 330-672-6000 or visiting the FBE website.
If you are experiencing difficulties and you think you could benefit from consulting with a mental health professional, a multitude of campus resources are available and can be accessed from our Mental Health hub.
The Counseling and Psychological Services (CAPS) Office , Monday through Friday, 8:00 a.m. to 5:00 p.m. in Van Campen Hall. For urgent concerns occurring after business hours, on university holidays, or during a period in which CAPS is closed, crisis resources can be accessed by calling CAPS at 330-672-2487 and selecting option 3 to speak with an after-hours clinician.
The Counseling and Human Development Center through the College of Education, Health and Human Services in White Hall (330-672-2208).
The Psychological Clinic through the Department of Psychology in Kent Hall (330-672-2372)